Privacy Policy

Wild Soul is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and share your data when you interact with our online shop. By using our services, you agree to the terms outlined here.

1. Information We Collect

When you shop with Wild Soul, we may collect the following types of personal information:

  • Personal details: Name, email address, phone number, and shipping address.
  • Payment information: Credit/debit card details or other payment methods (processed securely via third-party payment processors).
  • Account information (if applicable): Username and password for account creation.
  • Device and usage data: IP address, browser type, and other data collected through cookies or similar technologies.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Respond to customer service inquiries.
  • Send updates, promotions, and special offers (only if you’ve opted in).
  • Improve our website and your shopping experience.
  • Comply with legal and regulatory obligations.

3. Sharing Your Information

We respect your privacy and do not sell or share your personal information with third parties, except in the following cases:

  • Service providers: Payment processors, shipping partners, and other vendors who help us run our business.
  • Legal obligations: To comply with legal requirements or protect the rights of Wild Soul.
  • Business transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred to a new entity.

4. Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt out of marketing communications at any time by clicking the “unsubscribe” link in emails or contacting us directly.
  • Request information about how we process your data.

5. Cookies and Tracking

We use cookies to enhance your browsing experience and analyze site traffic. You can manage your cookie preferences through your browser settings.

6. Security

We take appropriate security measures to protect your personal information. However, no method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us here:

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